Player Management Plugin Not Detected
A community server's page shows Player Management plugin not detected (or an amber icon beside the roster's refresh button) when the Player Management plugin has not checked in within the last 3 minutes. Until it does, mutes, gags and access lists are not enforced, and the roster is read over RCON with no history.
A server on a game server node
The plugin is part of the server's container, and is switched on when the container is built. A server created before the plugin shipped has an old container: switch it off and back on with its Enabled switch.
An external server
- Check it is installed for the right framework. A SwiftlyS2 build does not load under CounterStrikeSharp, and the other way round.
- Run
player_management_refreshin the server console.PlayerManagement: syncing N player(s): the plugin is configured. If the panel still does not see it, it cannot reach the API; see below.PlayerManagement: not configured; …: the config file is missing one ofAPI_DOMAIN,SERVER_IDorSERVER_API_PASSWORD. Copy it again from Settings → Player Management on the server's page.- Unknown command: the plugin is not loaded.
- Run
player_management_statusfor the plugin's last sync time and error.
The API cannot be reached
The plugin calls <API_DOMAIN>/sanctions/server/<server id>. Panels installed before the plugin shipped do not route that path to the API. Run ./update.sh on the panel.